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claims service

FIU’s claims handing has been a hallmark of its operation for its entire 30+ year history. Our goal is to provide excellent claims service to the insured. The fact that a majority of our insureds have remained with FIU for years is a testament to the claims service we provide. FIU’s claims department prides itself on superior communication with policyholders, representatives and agency offices.

FIU utilizes an established group of adjusters for both catastrophe and non-catastrophe claims. Since FIU provides wind coverage to a very limited number of risks, our claims department can efficiently handle an increased number of claims after a catastrophic event.

All claims should be immediately reported through your agent. If you cannot contact your agent during a catastrophe, you can submit a claim directly to FIU via email at [email protected]. We stand ready to assist the policyholder through any claims event.

Click here to download an ACORD Claims form.